Pricing
Website Creation & Systems
Fast, privacy-safe sites and custom portals for local businesses. Ranges below are typical; we quote in plain English before any work begins.
Starter Site
3–5 pages, SSL/hosting, contact forms, basic SEO, blog
$899+
- Launch checklist & training included
- Performance & security tuned
Business Site + Systems
Invoices, booking, tickets, protected pages, CMS
$2,499–$4,500
- Role-based access & dashboards
- Content & data migration where needed
Custom Platforms
Dashboards, roles, APIs, integrations
$5k–$15k (scoped)
- Architecture, data model, and deployment
- Staging, tests, backups, monitoring
Care Plans
Hosting, backups, updates, monitoring
- $49/mo – Essentials (hosting, SSL, backups)
- $99/mo – Pro (updates, uptime monitoring, restores)
- $199/mo – Business (priority fixes, SEO tune-ups)
On-Site Service Rates
Straightforward hourly billing for in-person work in Sugar Hill / North-Metro. Parts & materials are separate and pre-approved.
Standard (Mon–Fri, 10–6)
$119/hr
- 1-hour minimum, then $29 per 15 min
- Travel included within ~12 miles; $0.75/mi beyond
- Remote triage credit if escalation is needed
Business Priority / Same-Day*
$149/hr
- 1-hour minimum, then $37 per 15 min
- Same-day when booked before 1pm (capacity permitting)
- Paperwork & photos as needed
*If schedule is full we’ll offer the next window.
After-hours & Weekends
$169/hr
- 1-hour minimum, then $42 per 15 min
- Emergency contact available
Half-day block (4h)
$439
Good for small projects or batch fixes. Saves ~8%.
Full-day block (8h)
$799
Best value for planned work. Saves ~16%.
How on-site booking length works
- Choose any available time slot (usually 1 hour). It reserves our arrival/work window on the calendar.
- You pay for actual on-site time, not the slot you clicked. There’s a 1-hour minimum; beyond that we bill only the time we’re there.
- If it runs longer than the slot, we’ll confirm the extension on-site. If the calendar can’t fit, we’ll schedule a follow-up—no penalties.
- If it finishes early, your invoice reflects the shorter time—no penalties.
- Parts/materials are separate and approved with you before purchase.
Travel policy: included within ~12 miles of Sugar Hill; $0.75/mi round-trip beyond.
By booking you agree to our Work Agreement.
Support Ticket SLAs
SLAs apply to Support tickets only. Billing, Sales, General, and Security tickets are free (best-effort).
-
Free (no SLA)
Queue; best effortFreeOpen Ticket
-
$ – 48h SLA
Within 2 business days$29.00Open Ticket
-
$$ – 24h SLA
Within 1 business day$59.00Open Ticket
-
$$$ – Same-Day
Same day (4h remote triage)$119.00Open Ticket
| Tier | Response | Remote triage | Credit to on-site |
|---|---|---|---|
| Free | Best effort | No | — |
| $ | Within 2 business days | Yes | Yes |
| $$ | Within 1 business day | Yes | Yes |
| $$$ | Same day (capacity permitting) | Yes (4h) | Yes |